Privacy policy

We collect information needed to run the store and provide support.

What we collect: name and email (when you purchase/contact us), order details (via Shopify and payment providers), support messages and any screenshots you choose to share, and basic website usage data via cookies/analytics (if enabled).

How we use it: to deliver your purchase, provide customer support, process refunds, improve the product/website, and send essential service emails. Marketing emails only if you opt in.

Sharing: we share data only with providers needed to operate the store (e.g., Shopify, payment processors, email/support tools). We do not sell your personal data.

Retention: we keep data only as long as needed for support, legal, and accounting purposes.

Your rights: you can request access, correction, or deletion where applicable. Contact support@savvytradeops.co.uk.

Cookies: you can control cookies via your browser settings.